Software for service work
We build software for service work — and we're aligned to win when our operators do.
Operators run the work. Crews run the route. Customers pay automatically online. Our software helps with all three. We only get paid when the operator gets paid — by the same customer, on the same transaction. That's the rule everything else follows from. No software bills or percentage takes. The operator keeps what the operator bills.
What we believe
We believe in fair pay for fair work.
We believe a company's job is to take care of its customers and their end customers. Period.
We believe the people doing the work matter most: the owner-operator, the tech on the truck, the person showing up every day in the heat doing honest work.
That used to be normal.
Somewhere along the way, a lot of companies forgot who they were supposed to serve. So we built this differently.
The people doing the work come first
Not investors. Not growth-at-all-costs. Not “maximize extraction per user.”
The people actually doing the work come first.
If a software company can only survive by squeezing small operators every month, the business model is broken.
Good companies help hardworking people keep more of what they earn.
Everyone should win on the same transaction
Most service software gets paid whether you win or not.
We don't.
We only make money when the operator gets paid.
That keeps incentives aligned between us, the operator, the tech, and the homeowner.
Simple. Honest. Fair.
Independence matters
We built this company to stay accountable to the people who use it.
That means building software that helps independent operators stay independent — not trapping them inside bloated systems built for shareholders first.
Small businesses are still worth protecting.
What this looks like in practice
Our brands are free for the people actually doing the work — the single-pole pool operator, the one-truck plumber, the one-crew landscaper, the person who is the business.
No monthly subscription. No “per seat” tax on your crew. No charging you just for existing.
Homeowners pay a flat $4.95 software fee per invoice — visible to them, never added to your bill.
We get paid when you get paid. That's the whole model.
Why we exist
How Zona Vibe Pools became Zona Vibes, a software company.
After twenty years in internet infrastructure, our founder set out to start a pool service business in Mesa instead. He formed Zona Vibes LLC and did everything you do to start a service business as a single-pole operator — licensing, truck decal magnets, secured suppliers, ads. Before the first route ran, the prep work itself uncovered the real pain points — and they were many of the same ones he had spent his career solving.
What began next was an evolution in the way software is delivered as a service. The software being sold into these trades wasn't shaped around how the work actually happens. Not a missing feature. Not a bad screen. The companies making it had investors and quarterly numbers to answer to, not crews on a truck.
Zona Vibes is the company underneath the answer — small, independent, accountable to the operators using the software it ships. The pool route is still in the plan; it's now the route we run our own software through.
The name comes from our roots in the West, built in Arizona.
Evidence, not pitch
The brands we build live by the same rules.
You don't have to take our values on faith. Each one of these products has the structure baked into it — how it's priced, what we collect and what we don't, who gets to keep what.
PoolSpartan
Pool service software, free for the people doing the work.
Routes, customers, chemistry, invoicing, payments. Free for the pool service business. Revenue is a flat $4.95 fee on each invoice, paid by the homeowner. No per-seat, no monthly, no card up front.
FieldSpartan
Offline-first mobile app for field service crews.
The app your crews actually want on the truck. Works without signal. Big buttons, glove-friendly, readable in the sun. Designed for someone standing in heat with one hand on a piece of equipment — not for someone at a desk.
More on the way
Other service trades have the same problem the pool industry had — software built for a desk, priced for an enterprise that doesn't exist on a job site. We're working on the next ones now. We'll talk about them when they're real, not before.
Press, partners, and questions
Writing about us, building something we should know about, or sitting on the same side of a problem we're working on? We answer real email.
Get in touchWork with us
We're not running a careers page in the traditional sense. But if you build software for service industries and what you read here lines up with how you think, we want to hear from you.
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